Consumer Portal Protection – Overview

It is imperative that a consumer portal has the right balance of security and convenience to attract and retain customers:

• You need to assure them that your will protect their data and prevent fraud
  
  
• You need to make their online experience simple and fast

If you do not deliver on both expectations, you will drive customers from your portal. They will either go to off-line locations with much higher transaction costs, such as bank branches or brick-and-mortar stores, or go to your competitors.

Whether you offer financial services, ePayments, or retail services, you must protect and verify the identity of your consumers. Simple username/passwords do not meet regulatory policies or best practices for preventing identity fraud. OTP tokens, grid pads, and other hardware-based approaches require changes to your users' behavior and are prohibitively expensive to deploy and manage.

Arcot gives you an alternative for protecting your customers: simple, inexpensive enterprise-strength authentication; tailored to consumer users. Our products are 100% software and do not require any changes to your users' behavior.

Our consumer portal solution includes two components, RiskFort risk-based authentication and WebFort strong authentication. You can add one or both layers to protect from identity fraud and complement your existing security infrastructure.

• Arcot RiskFort is your first line of defense against identity fraud. It blocks fraud in real-time, without any interaction from your users. It assesses the fraud potential of every online transaction by examining a range of data collected automatically. It calculates a risk score and uses it along with your business rules to approve or decline the transaction, ask for additional authentication, or alert a customer service representative. RiskFort works to reduce fraud in both online portal and online shopping applications.
  
  
• Arcot WebFort combined with the ArcotID software smart card is a 100% software, two-factor, strong authentication solution. It adds the strength of PKI to any login process while maintaining the simplicity of a username/password interface. The ArcotID Flash client eliminates any changes to your users' login experience. Your business processes do not have to change either. You can add PKI-strength authentication to the SSO or access management products you already have. There are no additional elements of a PKI infrastructure to install or deploy—WebFort includes everything you need and provides the lowest cost of ownership of any two-factor authentication solution on the market today.